Contacts

Please note the following before contacting ACARA:

  • ACARA does not have access to NAPLAN individual student reports and cannot provide replacement copies.
  • ACARA does not provide access to past NAPLAN tests after 2016 as these are used for the continued development and improvement of the NAP and its related projects. Read more on the ACARA website. 
Parents/carers should contact their child’s school for:
  • NAPLAN individual student reports
  • accessibility adjustments
  • privacy matters.

If required, the school can make a request on the parent/carer’s behalf to the state/territory test administration authority.

 Schools should contact their state/territory test administration authority for:
  • the NAPLAN test platform, logins and technical support
  • NAPLAN results data or data services
  • NAPLAN individual student reports
  • accessibility adjustments
  • privacy matters.











General enquiries
Submit an online enquiry
Phone: 1300 895 563 or 02 8098 3100 

Copyright
See ACARA’s Copyright and terms of use

Data requests
See ACARA’s Data Access Program

Freedom of information requests
See ACARA’s Freedom of Information Policy
Submit an online enquiry (choose 'Freedom of information' as the type of enquiry)

Media
Please email [email protected] for any media enquiries. This is a media contact for journalists only. Please submit an online enquiry or phone 1300 895 563 or 02 8098 3100 for other enquiries.

Privacy enquiries
Parents/carers should make initial contact through their school to the test administration authority in their state or territory to seek access to, or correct personal information, or to complain about how their personal information is being handled. See ACARA’s privacy policy.

Our address
Level 13, Tower B, Centennial Plaza, 280 Elizabeth Street, Sydney, NSW, 2000