The Frequently asked questions section contains lots of useful information that may address your query before you contact us at ACARA.

Administration of NAPLAN

For information or details on the implementation, administration or reporting of the NAPLAN tests, it is recommended that you contact your state/territory  test administration authority. Your test administration authority will be able to provide you directly with details about timing, how special provisions will be handled, when results will be reported and other related matters.

If you advise ACARA of an alleged incident in the administration of the tests, ACARA will forward your email or message on in its entirety to the relevant test administration authority, as outlined in the Guidelines for managing test incidents.

Student reports

If you have misplaced your child's NAPLAN report and would like another copy, you will need to contact your child's school. Please note that ACARA does not have access to individual student reports and cannot organise for replacement reports to be issued.

General enquiries

[email protected]

Phone: 1300 895 563 or +61 2 8098 3100

Fax: 1800 982 118

Level 13, Tower B, Centennial Plaza, 280 Elizabeth Street, Sydney, NSW, 2000

Data requests

See the Data Access page

Freedom of information requests

[email protected]

Copyright enquiries

[email protected]

Media enquiries only

+61 414 063 872
[virtual line - please do not send text messages to this number]

[email protected]